Licensing & Regulation

At PingPong, we care about your success as an e-commerce seller. We want to be your trusted partner today, tomorrow and for many years to come. Rest assured, we take our obligations to protect your money seriously. When you partner with PingPong, your payments will be made on a secure platform that’s compliant with financial regulators around the world.

PingPong holds all customer funds in trust until they are withdrawn. We maintain sufficient levels of capital in accordance with regulations for each of the jurisdictions in which we operate.

In Europe

PingPong Europe S.A. (EU) is a licensed Payments Institution with The Commission de Surveillance du Secteur Financier (CSSF) in Luxembourg, and is authorized to execute payment transactions and conduct remittances originating from throughout the EU.

In Hong Kong

Ping Pong Global Holdings Ltd. (Hong Kong) is a licensed Money Service Operations  with Customs and Excise Department.

In Japan

PingPong is a member of JPSA (the “Japan Payment Service Association”)

In the United States

PingPong Global Solutions Inc. (USA) is registered as a Money Services Business with the Financial Crimes Enforcement Network (FinCEN) of the U.S. Treasury, and a non-depository financial institution on the National Mortgage State Licensing System (1572799).

PingPong is regulated under the EU’s General Data Protection Regulation (GDPR) and the 23 NYCRR 500, the New York Department of Financial Services’ cybersecurity regulations.

New York State File No. 4729804
FinCEN registration number No. 31000104088714


PingPong cooperates with the Financial Intelligence Unit for each of the jurisdictions in which it operates, and submits financial transaction reports when requested by the appropriate regulator.

Please contact us at our San Francisco Bay Area office if you have any questions.

PingPong Global Solutions, Inc.
1510 Fashion Island Blvd, Suite 250
San Mateo, CA 94404

(415) 404-6568

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