PingPong US State and Territory Licenses
PingPong Global Solutions Inc. (USA) is registered as a Money Services Business with the Financial Crimes Enforcement Network (FinCEN) of the U.S. Treasury, and a non-depository financial institution on the National Mortgage State Licensing System (1572799).
PingPong is regulated under the EU’s General Data Protection Regulation (GDPR) and the 23 NYCRR 500, the New York Department of Financial Services’ cybersecurity regulations.
New York State File No. 4729804
FinCEN registration number No. 31000104088714
For Alaska Residents Only:
If your issue is unresolved by PingPong Global Solutions Inc, 404-415-6568, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here:
Submit formal complaint form with supporting documents:
1. Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
2. If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One
For Texas Residents Only:
If you have a complaint, first contact the consumer assistance division of PingPong Global Solutions Inc. at 415-404-6568, if you still have an unresolved complaint regarding the company’s (money transmission, currency exchange or depository agent) activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, or to 1-877-276-5554 (toll free), www.dob.texas.gov.
PingPong cooperates with the Financial Intelligence Unit for each of the jurisdictions in which it operates, and submits financial transaction reports when requested by the appropriate regulator.
JURISDICTION
REGULATORY AGENCY
STATUTE
LICENSE
For Alaska Residents Only: If your issue is unresolved by PingPong Global Solutions Inc, 404-415-6568, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here:https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
1. Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
2. If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One
California Department of Financial Protection and Innovation('DFPI')
Disclosure: If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, 1-866-275-2677, by email at consumer.services@dfpi.ca.gov or by mail at the Department of Financial Protection and Innovation, Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834.
Connecticut Department of Banking
Department of Insurance, Securities and Banking
Division of Financial Institutions
Disclosure: If you have a complaint, first contact the consumer service team at Pingpong Global Solutions Inc at 1-800-3845-729, if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to: Illinois Department of Financial & Professional Regulation, Division of Financial Institutions, 1-888-473-4858 (toll-free), https://www.idfpr.com/
Disclosure: The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Pingpong Global Solutions Inc, License No.:12-1572799, and NMLS No. 1572799: at 500 North Calvert Street, Suite 402, Baltimore, MD 21202 or at 1-888-784-0136.
North Dakota Department of Financial Institutions
Texas Department of Banking
Disclosure: If you have a complaint, first contact the consumer service team at Pingpong Global Solutions Inc. at phone: 1-800-3845-729, if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll-free), www.dob.texas.gov.